Effective date: July 2021
The VA Coach operates the https://www.melissanicholson.com website (hereinafter referred to as the “The VA Coach”).
Information Collection & Use
The VA Coach collects several different types of information for various purposes to provide & improve my service to you.
Types of Data Collected:
While using my website, I may ask you to provide me with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
- Email address
- First name & last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
I may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of my website that you visit, the time & date of your visit, the time spent on those pages, unique device identifiers & other diagnostic data.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website & stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect, track information & improve, analyse my website & coaching services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of my website. You can learn more how to manage cookies in the Browser Cookies Guide.
Examples of Cookies I use:
- Session Cookies. I use Session Cookies to operate The VA Coach website.
- Preference Cookies. I use Preference Cookies to remember your preferences & various settings.
- Security Cookies. I use Security Cookies for security purposes.
Use of Data
The VA Coach uses the collected data for various purposes:
- To provide & maintain The VA Coach services
- To notify you about changes to my services
- To allow you to participate in interactive features of my services when you choose to do so.
- To provide customer care & support.
- To provide analysis or valuable information so that I can improve The VA Coach experience.
- To monitor the usage of my coaching services.
- To detect, prevent & address technical issues.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside South Africa & choose to provide information to me, please note that I transfer the data, including Personal Data, to South Africa & process it there.
Disclosure Of Data
The VA Coach may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect & defend the rights or intellectual property of The VA Coach.
- To prevent or investigate possible wrongdoing in connection with The VA Coach.
- To protect the personal safety of users of The VA Coach or the public.
- To protect against legal liability.
Security Of Data
The security of your data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security.
I may employ third party companies & individuals to facilitate certain functions of The VA Coach (“Service Providers”), to assist me in analysing how my coaching is used.
These third parties have access to your Personal Data only to perform these tasks on my behalf & are obligated not to disclose or use it for any other purpose.
I may use third-party Service Providers to monitor & analyZe the use of The VA Coach website.
Google Analytics is a web analytics service offered by Google that tracks & reports website traffic. Google uses the data collected to track & monitor the use of The VA Coach website. This data is shared with other Google services. Google may use the collected data to contextualise & personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
The VA Coach does not address anyone under the age of 18 (“Children”).
I do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian & you are aware that your Children have provided me with Personal Data, please contact me. If I become aware that I have collected Personal Data from children without verification of parental consent, I take steps to remove that information from my server.