Privacy Policy

Please take the time to read through my privacy policy before you use my website.

Privacy Policy

Effective date: 04 December 2018

The VA Coach operates the https://www.melissanicholson.com website (hereinafter referred to as the “The VA Coach”).

This page informs you of The VA Coach’s policies regarding the collection, use, & disclosure of personal data when you use The VA Coach’s website & the choices you have associated with that data. My Privacy Policy for The VA Coach is managed with the help of a lawyer based in South Africa.

The VA Coach uses your data to provide & improve the The VA Coach experience. By using my website, you agree to the collection & use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in my “Disclaimer and Terms of Use Page”, accessible from https://www.melissanicholson.com/disclaimer-and-terms-of-use.

Information Collection & Use

The VA Coach collect several different types of information for various purposes to provide & improve my service to you.

Types of Data Collected

Personal Data

While using my website,  I may ask you to provide me with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name & last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

I may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of my website that you visit, the time & date of your visit, the time spent on those pages, unique device identifiers & other diagnostic data.

Tracking & Cookies Data

I use cookies & similar tracking technologies to track the activity on my website & hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website & stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect & track information & to improve & analyse my website & coaching services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of my website. You can learn more how to manage cookies in the Browser Cookies Guide.

Examples of Cookies I use:

  • Session Cookies. I use Session Cookies to operate The VA Coach website
  • Preference Cookies. I use Preference Cookies to remember your preferences & various settings
  • Security Cookies. I use Security Cookies for security purposes

Use of Data

The VA Coach uses the collected data for various purposes:

  • To provide & maintain The VA Coach services
  • To notify you about changes to my services
  • To allow you to participate in interactive features of my services when you choose to do so
  • To provide customer care & support
  • To provide analysis or valuable information so that I can improve The VA Coach experience
  • To monitor the usage of my coaching services
  • To detect, prevent & address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside South Africa & choose to provide information to me, please note that I transfer the data, including Personal Data, to South Africa & process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The VA Coach will take all steps reasonably necessary to ensure that your data is treated securely & in accordance with this Privacy Policy & no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data & other personal information.

Disclosure Of Data

Legal Requirements

The VA Coach may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect & defend the rights or intellectual property of The VA Coach
  • To prevent or investigate possible wrongdoing in connection with The VA Coach
  • To protect the personal safety of users of The VA Coach or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security.

Service Providers

I may employ third party companies & individuals to facilitate certain functions of The VA Coach (“Service Providers”), to assist me in analysing how my coaching is used.

These third parties have access to your Personal Data only to perform these tasks on my behalf & are obligated not to disclose or use it for any other purpose.

Analytics

I may use third-party Service Providers to monitor & analyse the use of The VA Coach website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks & reports website traffic. Google uses the data collected to track & monitor the use of The VA Coach website. This data is shared with other Google services. Google may use the collected data to contextualise & personalise the ads of its own advertising network.

You can opt-out of having made your activity on The VA Coach website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

The VA Coach website may contain links to other sites that are not operated by me. If you click on a third party link, you will be directed to that third party’s site. I strongly advise you to review the Privacy Policy of every site you visit.

I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

The VA Coach does not address anyone under the age of 18 (“Children”).

I do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian & you are aware that your Children have provided me with Personal Data, please contact me. If I become aware that I have collected Personal Data from children without verification of parental consent, I take steps to remove that information from my server.

Changes To This Privacy Policy

I may update my Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page.

I will let you know via email &/or a prominent notice on The VA Coach, prior to the change becoming effective & update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Me

If you have any questions about this Privacy Policy, please contact me: