Frequently Asked Questions

Melissa Nicholson - The Virtual Assistant Coach

Girl I've Been Where You've Been

Hi, I'm Melissa ~ The VA Coach

Isn’t it always better to learn from someone that has gone before you? I’m here for you!

Becoming a Virtual Assistant or Online Business owner can be very difficult and daunting to do on your own! The good news is … you don’t need to, because I am here to help! 

A VA is someone who has an administrative/secretarial background who works remotely from their own location using technology to run their business virtually.  A VA can offer a range of services to clients virtually, depending on her skill set.  A VA has the potential to earn her own money & as much as she decides she wants to make.  The benefits to her clients are that they do not need to pay for fringe benefits that they normally would hiring a permanent Executive Assistant that is based in their offices, also they can hire a VA for the amount of hours they require & according to their budget.

Depending on your needs & budget, I have put together 3 different packages to assist you to get your VA business off the ground as fast as possible. The VA 6-week Online Certification program is for ladies who prefer to learn via video. I also have 1:1 Coaching for ladies who would like me to take them through the entire process step-by-step personally and then I design websites specifically aimed at Virtual Assistant’s. Most ladies face the problem that they do not have the resources or don’t even know where to start & that is precisely what I am here for, to guide you through the journey of getting started & not only that but to ensure that you become a successful VA business owner.

Ideally, a Personal Assistant/Administrative background would be good, as potential clients look for a lot of these kinds of services/skills. The most sought after services they go for are email management, calendar management, travel arrangements, social media management etc, but you do not necessarily need to possess all of these skills. It depends on what niche you are looking to get into. Selecting your niche is something that will be covered in my coaching and programs.

It will take about a month or two to get everything set up (maybe less, depending on what coaching package you decide to go with :)). It is good to set yourself goals & dates to get everything done by, so you can hit the ground running. It all depends on how much work you put in. The sooner the better!

I definitely offer payment plans. If you would like this option, please contact me to arrange this with me. (Please visit my contact page for my contact details).

It's fairly simple. You need a decent laptop & a very reliable WIFI set up. That is literally all you need to begin. The rest I assist with through my coaching or programs.

This will be covered in the coaching sessions, but you can get your VA business up & running in your spare time (evenings & weekends) & even offer services to clients who are flexible in the hours of work they require of you (most clients are flexible as to when they want the work done by), until you are ready to take the leap. If you want to make the leap to a full-time VA & you have the financial backing to do so immediately, even better.

Many ladies come to me having had started their VA businesses up on their own, only to have failed, because they did not find clients, they charged too little, they did not know how to set their prices! Trust me, there is many things that can go wrong when starting your own VA business & therefore it is essential to have a mentor/coach to drive this business with you & also walk beside you as you get things going.

Absolutely! In my first year of starting out as a VA I landed my first international client & have been working mainly with international clients since then, with a mix of local clients. You need to determine, however, which countries they are based in & compare this to your own timezone so that you can manage the hours & workload expected of you. If you are based in South Africa, there are various ways to be paid by an international client (for more on this, you are welcome to contact me).

This is by far the biggest question all ladies have asked me before they start their businesses up. It is really not a case of setting up your business & hoping that clients identify your business. You need to actively have a good plan in place to find clients. I have formulated a process that I have used to find all my clients. If you want to know more, please see my “Work With Me” page on my site.

Absolutely not! When I started my VA business I had no qualification at all, only certificates that I had done over the years. I then decided to do my Bachelor of Business Administration degree later to better myself & you can do the same. As long as you have the necessary training in order to be a successful Virtual Assistant and to assist your clients the best you can, that is what sets you apart from the rest.

The bulk of services that entrepreneurs/clients look for in a VA are very similar to those that a Personal Assistant does in an office. Examples of the popular ones are: calendar management, setting up of meetings, email management, travel arrangements, transcription, social media management. The list is endless & you can of course, depending on your skill set offer your own set of services out & choose one in particular that you turn into a niche service, for example: event planning.

This depends on a few things. One is what hours you have determined you would like to work every day & two is how many clients you take on at a time. You can decide what hours you work & how much capacity you have. If you would like to continue working your full-time job & work nights, then you may need to look at taking on an international client that’s timezone is set to the day, whilst your timezone is at night.

Truthfully, this shocks people when I tell them. You DO NOT need to have a lot of capital to start your VA business! I also take you through this in my e-course & coaching packages, but it is really minimal start-up costs. You may want to factor in some savings for the first month or two while you get everything up & going to cover your bills

While the VA world has taken off with a bang & many ladies are out there getting their VA businesses up, many of them fail, due to poor client communication or work not being delivered. This is where many VA’s go wrong. To set yourself apart from your competitors, you need to have an absolute drive & passion for excellence & service delivery in ALL that you do! If you have this, you are already a step ahead of your competitors! Many of my clients came to me through recommendations, due to the fact that I offered a service that was top-notch & offered my clients the best possible work delivery. Also, you need a proper plan for your Virtual Assistant business, without a plan we plan to fail. Need help? Reach out to me .

Have more questions?

Feel free to book a free 30-minute discovery call with me or drop me an email.

You are one decision away from a different life

You just have to take my hand, trust me and go for it girl!

The Virtual Assistant Coach

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